Alarm Response Services

We offer a comprehensive alarm runner service to anyone who utilizes an alarm system, whether it is your private home alarm, business alarm, man down system or panic button,you can count on USI to respond to your alarm call quickly and effectively, giving you the piece of mind that trained professionals are on their way!

Our Alarm Runner Procedure is as follows:

* When an alarm is received by the alarm company, their call centre will alert a security guard, who is on call 24 hours a day 7 days a week.
* The guard then proceeds to the property for which the alarm occurred to investigate the cause of the alarm.
* Once the guard arrives, he or she will conduct a complete and thorough perimeter check to ensure there are no signs of forced entry (break-in).
* If signs of forced entry are detected the RCMP are immediately notified and requested to attend the scene. The property representatives are also contacted once the immediate danger has been resolved. ?
* If no signs of forced entry are noticed the guard will enter the premises to determine the cause of the alarm.?
* Prior to leaving the site, the guard ensures all access points to the premises are properly secured.
* You will then receive a full report of the alarm response the following business day by fax, e-mail or personal delivery.

Alarm runner contact numbers that are to be given to the call centre:

Terrace Main Runner Number: 615-9911
Terrace Backup Number: 635-1241

Smithers Main Runner Number: 877-2669
Smithers Backup Number: 847-5560